Privacy Policy

Privacy Policy

Last Updated: September 6, 2026

This Privacy Policy explains how Pixlumvue Limited, operator of BNBDE IOT ("we," "us," or "our"), handles information in connection with the BNBDE IOT website and connectivity services.

1.Information We Collect

Depending on how you use our services, we may collect information necessary to provide and manage the service.

Device Information

This may include:

  • Device Serial Number (SN)
  • Device model
  • Activation status
  • Data plan information
  • Connectivity or service status

Device information is used to identify supported services and associate data plans with the appropriate device.

Contact Information

This may include information you provide to us, such as your email address.

Transaction Information

When you purchase a data plan or other service, we may receive information such as:

  • Order number
  • Purchased plan
  • Transaction amount and currency
  • Payment status
  • Refund status

Payments may be processed by third-party payment providers. We do not directly store complete payment card numbers when they are processed by those providers.

Technical Information

When you use our website or services, certain technical information may be collected, such as:

  • IP address
  • Browser or device type
  • Operating system
  • Access time
  • Diagnostic or service usage information
2.How We Use Information

We may use information as reasonably necessary to:

  • Provide and manage our services
  • Identify supported devices
  • Display and activate available data plans
  • Process and manage orders
  • Provide customer support
  • Diagnose service or connectivity issues
  • Maintain the security and operation of our services
  • Prevent fraud or misuse
  • Comply with applicable legal requirements
3.Payment Processing

Payments may be processed by third-party payment service providers.

These providers may process payment information according to their own terms and privacy practices.

We may receive transaction information necessary to confirm, manage, support, or refund a purchase.

4.Service Providers and Connectivity Partners

We may work with third parties where reasonably necessary to provide or operate our services.

These may include:

  • Payment service providers
  • Connectivity and telecommunications providers
  • Cloud and infrastructure providers
  • Customer support providers
  • Other technical service providers

Information may be provided to these parties where reasonably necessary for functions such as processing payments, activating connectivity, operating services, providing customer support, or diagnosing service issues.

5.Data Retention

We retain information for as long as reasonably necessary for the purposes for which it is used, including providing services, maintaining transaction records, resolving customer support matters, preventing misuse, and meeting applicable legal requirements.

6.Data Security

We take reasonable measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7.Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These may include rights to request access to or correction of your personal information, as well as other rights provided by applicable law.

To make a privacy-related request, please contact us using the information below.

8.Cookies and Similar Technologies

Our website may use cookies or similar technologies where necessary to operate, secure, or improve the service.

Where required by applicable law, additional notice or consent may be provided.

9.Children's Privacy

Our services are not specifically directed to children.

If we become aware that personal information has been collected in circumstances that do not comply with applicable law, we may take appropriate steps to address it.

10.Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The current version will be made available on this website with its applicable "Last Updated" date.

11.Contact Us

For privacy-related questions or requests, please contact:

BNBDE IOT
Operated by Pixlumvue Limited

Email: cs@pixlumvue.com